Frequently Asked Questions


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Chimpmatic is a Premium Contact Form 7 & Mailchimp Integration plugin that gives you the flexibility to easily grow your Mailchimp audience lists via your Contact Form 7 form submitals.

All licenses for Chimpmatic for WordPress have NEW great features:

Do I need to have coding skills?

Not at all! Chimpmatic can easily be setup thanks to an intuitive and powerful admin interface.

What kind of support do you offer?

We provide one-to-one support through our ticket system, that means you would get help faster and more accurate from us. Support does not offer customization.

Can I upgrade my license to higher plan?

Yes, you can upgrade your license at any time. You will only need to cover the price difference. You can easily manage your licenses from your account.

Can I transfer a license to another domain?

Of course! You can activate or deactive a license from the plugin admin panel at any time. You can also manage your license keys directly from your account.

Do you offer a discount on renewals?

Absolutely! Email us and you can receive special discounts from the original plan price on renewals.

Does it work on WordPress.com?

Yes, Chimpmatic is for use on BOTH WordPress.com and self-hosted WordPress sites (WordPress.org).

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Compare Premium & free

Compare the Chimpmatic and Chimpmatic LITE (free) version:

Chimpmatic

Chimpmatic LITE FREE

Hot Real-Time Chat

Yes Instant messaging with live visitors

Free Mailchimp

No

Hot Smart Visitor Tracking

Yes Track browsing behavior and engagement patterns

Free Mailchimp

No

Hot Conversation Management

Yes Organized dashboard for all chat threads

Free Mailchimp

No

Hot Automatic Session Handling

Yes Intelligent conversation reopening and status management

Free Mailchimp

No

New Geolocation Detection

Yes Know where your visitors are located

Free Mailchimp

No

New Robust Architecture

Yes Native WordPress integration

Free Mailchimp

No

New Native WordPress integration

with adaptive polling intervals

Free Mailchimp

No

Live Visitor Journey

Yes Watch visitors browse your website in real-time and reach out at the perfect moment. Cnvrse shows you who's online, what pages they're viewing, how long they've been exploring, and where they're located—all in a clean, intuitive dashboard.

Free Mailchimp

No Tags

Technology Fingerprint

Yes Cnvrse automatically detects every visitor's browser, operating system, and device type, giving you insights into how people experience your website. See if they're using Chrome on Windows, Safari on iPhone, or Firefox on Mac—no technical setup required

Free Mailchimp

No Groups

Status Badges

Yes Quick visual indicators for conversation states

Free Mailchimp

10 Merge fields

Includes Visitors language

Yes Cnvrse automatically detects each visitor's browser language preference

Free Mailchimp

No

Includes Visitors Geolocation

Yes Track browsing behavior and engagement patterns

Free Mailchimp

No

Referral Source Detection

Yes See how they found you (Google, social, direct, etc.)

Free Mailchimp

Yes

Session Duration

Yes Track how long they've been exploring

Free Mailchimp

No

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